Bd97 Privacy Policy — Your data is safe with us

Bd97 (bd97.bio) is a trusted online gaming platform in Bangladesh. We understand that our members care deeply about the security of their personal information — and rightly so. That is why bd97 has made user privacy a top priority from day one.

This privacy policy ("Policy") explains what types of information bd97 collects, how that information is used, who it may be shared with, and what measures we have taken to protect your data. By opening an account or using the platform, you are deemed to have accepted this privacy policy.

This policy applies to all bd97 members regardless of how they access the platform — whether via the website, mobile app, or any other channel.

Bd97 only collects information that is necessary to operate the platform and improve our services. We do not ask for data we do not need.

Personal Identification Information

• Full name and date of birth.
• Mobile number and email address.
• Current residential address.
• National ID card (NID) or passport number (for KYC verification).

Financial information

• Mobile Banking / Nagad / Rocket number.
• Bank account details (where applicable).
• Transaction history and amounts.

Technical Information

• IP address and device type.
• Browser and operating system information.
• Activity logs and session data on the platform.
• Data collected through cookies and tracking technologies.

Bd97 uses collected data only for its intended purposes. No information is used outside of approved uses.

• Account creation, management, and verification.
• Processing deposit and withdrawal transactions.
• Providing customer service and support.
• Prevention of fraud, money laundering, and other illegal activities.
• Compliance with legal and regulatory obligations.
• Improving platform performance and user experience.
• Keeping you informed about relevant promotions and offers (subject to your consent).
• Managing and monitoring responsible gaming programs.

Bd97 may share your personal information with third parties only in limited and specific circumstances. The reason for each case is clearly outlined below:

• Payment Processors: Necessary information is shared to complete Mobile Banking, Nagad, Rocket, or bank transactions.
• KYC service provider: Information may be shared with trusted third parties for identity verification purposes.
• Law enforcement: Information may be disclosed in accordance with legal obligations or court orders.
• Business Partners: Limited information may be shared with technology service providers under strict confidentiality agreements.
• Outside of the above, your information will not be shared without your consent.

All our third-party partners are bound by strict data protection agreements and may only use your information for specified purposes.

Bd97 uses industry-leading technology to keep your data secure. Our security framework is regularly updated and audited.

• 256-bit SSL/TLS encryption — all data transfers are secured.
• Database secured with AES-256 encryption.
• Two-factor authentication (2FA) support.
• Firewall and intrusion detection systems.
• Regular third-party security audits.
• 24/7 monitoring for suspicious activity.

Please note that no transmission over the internet can be guaranteed to be 100% secure. It is your responsibility to keep your password and login credentials confidential. If you notice anything suspicious, contact our support team immediately.

Cookies are small text files stored in your browser. bd97 uses cookies to keep the platform running smoothly and to improve your overall experience.

Types of cookies we use

• Essential cookies: Required for login sessions and core functionality. These cannot be disabled.
• Performance cookies: Used to monitor platform speed and stability.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Analyzes user behavior to help improve our services.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit some platform features.

Bd97 does not retain your data longer than necessary. Retention periods are determined by the type of information:

• All personal data is retained for as long as your account remains active.
• After account closure, transaction records may be kept for up to 5 years as required by legal obligations.
• KYC documents are generally retained for 3 years after account closure.
• Log files and technical data are generally deleted after 12 months.

As a bd97 member, you have important rights over your personal data. We respect and uphold those rights at all times.

• Right to Access: You can request to see what information bd97 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may request that the use of your data be restricted.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. In some cases, legal obligations may mean we are unable to fulfill every request.

Bd97 strictly prohibits minors from participating. Our platform is intended for users aged 18 and above only.

• Age verification is conducted at the time of registration.
• Age verification through the KYC process is mandatory.
• We do not knowingly collect personal data from anyone under the age of 18.
• If a minor's account is identified, it will be closed immediately and all associated data will be deleted.

Bd97 may update this privacy policy from time to time. Changes may be made due to service improvements, new technologies, or legal requirements.

• You will be notified of any significant changes via email or an in-platform notification.
• The date of any change will always be shown at the top of the page as the "Last Updated" date.
• Continued use of the platform after any update will be considered acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend reviewing this page regularly so you stay informed of the latest updates.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please get in touch. Our dedicated privacy team is always ready to help.

For urgent matters, instant assistance is available through live chat. Our support team operates 24/7, seven days a week, and is able to assist you in Bengali.

• Request to view or correct your information.
• Request for data deletion.
• Request to opt out of marketing communications.
• Privacy violation complaints.