Responsible Gaming

At bd97 Responsible Gaming — Stay safe and have fun

Gaming is entertainment, not a livelihood. bd97 always wants you to play in a safe, informed, and enjoyable environment. Our responsible gaming tools and policies are here to help you build healthy gaming habits.

18+ Age Limit
24/7 Support
100% Transparent
5+ Protection Tools
Our Safety Tools

Bd97 provides a range of practical tools and features to help you maintain healthy gaming habits.

Set deposit limits

Set daily, weekly, or monthly deposit limits to stay within your own budget. bd97 will not accept deposits beyond the limit you set.

Session Time Limit

Playing for long stretches without a break is not healthy. On bd97, you can set a maximum duration for each gaming session and receive an alert when your time is up.

Self-Exclusion

If you feel you need a break, you can temporarily suspend your account for a chosen period — anywhere from 1 week to 6 months.

Loss Limit Settings

Automatically stop a session once losses reach a limit you define. You are in control.

Age Verification System

Only players aged 18 or above may register at bd97. Withdrawals are not available until age is confirmed through the KYC process.

24/7 Support & Counselling

Our live chat support is available at any time. Do not hesitate to talk to us about any gaming concerns — our team is always ready to help.

What is responsible gaming and why does it matter?

Online gaming is a fun form of entertainment — but like any pastime, it comes with boundaries that should be respected. Responsible gaming means playing in a way that keeps you in full control of your time, money, and mental wellbeing.

Bd97 believes gaming is only truly enjoyable when it does not negatively affect other areas of your life. Our goal is not just to create a fun platform, but to build an environment where members can play consciously and safely.

Remember: gaming on bd97 is purely for entertainment. Winning is never guaranteed, so never treat it as a source of income.

Millions of young people in Bangladesh are now spending time on online gaming platforms. To keep this environment healthy and sustainable for everyone, bd97 has placed responsible gaming at the heart of its platform from day one. The safety of every member is our top priority.

Bd97's Responsible Gaming Principles

Our platform is built on a set of core principles that ensure every member is protected.

Transparency

Full and honest information on game rules, odds, and terms and conditions.

Member Welfare

Always prioritising each member's mental and financial wellbeing over profit.

Strict age verification

A robust verification process to fully prevent anyone under 18 from participating.

Active Assistance

Providing immediate support and the necessary tools whenever a problem arises.

Check yourself — how many questions did you answer yes to?

Answer the following questions honestly. If more than three of your answers are yes, consider seeking help.

1

Do you find yourself spending more than your set budget on gaming?

2

Do you find yourself thinking about placing more bets to recover your losses?

3

Have you repeatedly tried to stop gaming but failed?

4

Are you hiding your gaming activity from family or friends?

5

Do you feel restless, irritable, or anxious when you are not gaming?

6

Are you prioritising gaming over work, studies, or family?

7

Have you ever gambled with borrowed money or funds set aside for emergencies?

If you answered "Yes" to 3 or more questions, please contact the bd97 support team or consider using the self-exclusion option.

Steps to Use the Protection Tools

Once logged in to your bd97 account, you can easily activate the following safety tools.

Step 1 — Go to Account Settings

After logging in, click the profile icon in the top right corner and select the "Settings" or "Responsible Gaming" option.

Step 2 — Set your deposit/loss limits

Enter your preferred daily, weekly, or monthly deposit and loss limits. Changes may take up to 24 hours to take effect.

Step 3 — Enable the session timer

Set a maximum duration for each session. Once the time is up, you will receive a warning notification.

Step 4 — Self-exclusion (if needed)

If you feel you need a break, use the self-exclusion option to deactivate your account for a set period of time.

Step 5 — Contact the support team

For any issues, speak directly with the bd97 support team via live chat.

Once a limit is set, it can be lowered immediately, but increasing it requires a 24-hour cooling-off period — this is in place for your own protection.

Minor protection — 18+ only

Bd97 firmly believes that online gaming is for adults only. We have strict measures in place to ensure that no one under the age of 18 can access the platform.

  • Date of birth is mandatory and verified at the time of registration.
  • Age must be verified with a national ID or passport before withdrawals can be processed.
  • Suspicious accounts are suspended immediately.
  • If an account is confirmed to belong to a minor, all associated data is deleted.
If you know that a minor is using bd97, please contact us immediately. This is not just a matter of policy — it is a matter of responsibility.

Protecting Children at Home

  • Use parental control software on your device.
  • Never share your bd97 account password with anyone.
  • Always log out after using your device.
  • Have an open conversation with your child about the risks of online gaming.

Budget Planning & Financial Protection

Financial control is the most important aspect of healthy gaming habits. bd97 wants you to always play within your own budget.

Simple Rules for Setting a Budget

  • Set a monthly gaming budget — this should be money allocated strictly for entertainment purposes.
  • Never use money set aside for rent, food, your child's education, or emergency savings to fund your gaming.
  • Never gamble with borrowed money — it can quickly lead to serious financial problems.
  • Accept losses when they happen and do not try to chase or recover that amount.
  • When you win, set some of it aside rather than putting it all back on the next bet.
A simple rule: never spend more than 5% of your monthly income on gaming. This is the healthy threshold recommended by most experts.

Winning does not mean skill

Online gaming uses a Random Number Generator (RNG), which means all outcomes are entirely random. No strategy or system can guarantee long-term winnings. Every bet is completely independent and has no connection to previous results.

Get Help — You Do Not Have to Face This Alone

Gaming addiction is a real issue, and acknowledging it takes courage, not weakness. bd97 is always here to support you.

  • Live Chat Support: The bd97 support team is available 24 hours a day, 7 days a week.
  • Self-Exclusion: You can temporarily or permanently close your account at any time from Account Settings.
  • Cooling-off period: Break options are available ranging from 1 day to 6 weeks.
  • Email support: Contact us at [email protected] and we will respond within 24 hours.
If you or someone you know is struggling with a gaming problem, contact the bd97 support team right away. We handle all cases with full confidentiality.

Some ways to help yourself

  • Explore other forms of entertainment beyond gaming — reading, exercise, or spending time with family.
  • Share what you are going through with a trusted friend or family member.
  • Set aside dedicated time for gaming and stick to it.
  • Step away from your device regularly and take breaks.

FAQ

Yes, but it is not possible to reactivate your account before the set period has ended. Once the self-exclusion period is over, you may contact the support team to request reactivation. For permanent exclusions, the account cannot be reactivated.

Reductions to your limit take effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period. This is in place to protect your financial wellbeing.

Absolutely. The bd97 support team is here to help not just with account closure, but also with setting limits, reviewing gaming habits, and building healthier plans. Feel free to reach out even if you just need advice.

bd97 verifies age during the KYC process. If an account is found to belong to a minor, it is immediately closed, all deposited funds are returned, and the associated data is deleted.

Yes, all of bd97's responsible gaming tools — deposit limits, loss limits, session timers, and self-exclusion — are completely free to use. No additional charges apply.

Play responsibly, play with enjoyment!

Join bd97 today for a safe and enjoyable gaming experience. We are always here for you.

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